Terms of service

Last updated: 8 November 2026

These terms apply to businesses (“you”) using ChatOrders, operated by Chand Rahman (chandrahman.site). By creating an account you agree to them.

The service

ChatOrders connects to your WhatsApp Business number and answers your customers: taking orders, bookings and requests and answering questions. Replies may be written with AI, so check your menu, prices, opening hours and documents are correct; you are responsible for what your bot offers and for fulfilling orders and bookings.

Your responsibilities

Keep your login details safe and the information you give us accurate.
Follow WhatsApp’s Business and Commerce policies and the law, including getting any consent you need to message your customers.
Don’t use the service for spam, illegal goods or services, or to harm anyone.

Plans and limits

Each plan has usage limits (for example orders, bookings or AI answers per month). When a limit is reached the bot asks new customers to contact you directly until the limit resets. Limits may change; we will show current limits in your dashboard.

Availability

We work to keep ChatOrders running but cannot promise it will always be available or error-free. WhatsApp and AI providers are third-party services outside our control.

Suspension and closing

We may suspend accounts that break these terms or WhatsApp’s policies. You can close your account at any time by contacting us.

Liability

The service is provided “as is”. To the extent the law allows, we are not liable for lost orders, profits or indirect losses.